Privacy Policy for EcoGrowBest

At EcoGrowBest, we value your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, and safeguard your data when you interact with our website or participate in our programs.

1. Information We Collect

We collect the following types of information to enhance your experience and improve our services:

Personal Information:

  • Name
  • Email address
  • Phone number
  • Billing and payment details
  • Workshop or product purchase details

Non-Personal Information:

  • Browser type and version
  • IP address
  • Device information
  • Website usage data (via cookies and analytics tools)

2. How We Use Your Information

The information we collect is used for the following purposes:

  • To process purchases, enrollments, and payments.
  • To provide workshop updates, schedules, and resources.
  • To respond to inquiries and provide customer support.
  • To send promotional offers, newsletters, and updates (with your consent).
  • To analyze website performance and enhance our services.

3. Sharing Your Information

We respect your privacy and do not sell your personal information. However, we may share your data with:

  • Service Providers: For payment processing, email delivery, and website analytics.
  • Legal Authorities: If required by law or to protect our rights or the safety of others.

4. Cookies and Tracking Technologies

We use cookies and similar tracking technologies to improve your browsing experience and gather insights into website usage. You can manage or disable cookies through your browser settings.

5. Data Security

We take appropriate security measures to protect your data from unauthorized access, alteration, or loss. While we strive to safeguard your information, no system can guarantee absolute security.

6. Your Rights

You have the following rights regarding your personal information:

  • Access Your Data: Request a copy of the information we hold about you.
  • Update Your Information: Correct any inaccuracies in your data.
  • Delete Your Data: Request deletion of your personal information, subject to legal obligations.
  • Opt-Out: Unsubscribe from promotional emails and newsletters.

To exercise these rights, please contact us at [email protected].

7. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices of these external sites and encourage you to review their policies before providing any information.

8. Children’s Privacy

Our services are intended for individuals aged 16 and older. For participants under 16, we require parental or guardian consent to collect and use their information.

9. Changes to This Privacy Policy

We may update this Privacy Policy periodically to reflect changes in our practices or for legal reasons. Updates will be posted on this page with a revised effective date.

10. Contact Us

If you have any questions or concerns about this Privacy Policy or how we handle your data, please contact us:

EcoGrowBest 2836 St. John Street, Calder, Saskatchewan, S4P 3Y2, Canada Email: [email protected] Phone: +1 306-742-9954

Thank you for trusting EcoGrowBest. We are committed to protecting your personal information and supporting your sustainable gardening journey!